The items I received were of good quality and reasonably priced for the quantity. Before placing my order, Vicky, my salesperson, was kind and prompt in her communication. I actually found a local supplier but decided to place a small order of a few hundred tins because I felt bad for keeping Vicky waiting.
However, after I placed my order, her communication changed—responses became delayed and noticeably curt compared to her previous friendly tone. She also initially told me that the items would arrive by the 14th but failed to clarify that this meant arrival at the port, not the final destination. This miscommunication caused some logistical issues for me.
Interestingly, after I opened a dispute with Alibaba, the goods were suddenly dispatched to the final carrier. The total shipping time was a little over a month. While I personally prefer to buy domestically for faster delivery, I would still recommend this supplier as a decent option for those who are not in a rush.